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Scam

DanY
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on ‎30-12-2019 15:47 - last edited on ‎30-12-2019 16:06 by

on ‎30-12-2019 15:47 - last edited on ‎30-12-2019 16:06 by

Hi guys, i just got a message from a strange number, requesting to change my payment.

O2:We were unable to process your latest bill. In order to avoid fees, update your billing information via: [link removed]

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MI5
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‎30-12-2019 15:53 - edited ‎30-12-2019 15:54

‎30-12-2019 15:53 - edited ‎30-12-2019 15:54

@DanY 

It's a well known scam. 

Block the number and do not follow any links. 

Report the text here https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice

 

https://www.facebook.com/o2uk/posts/10152089972166254

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Bambino
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on ‎30-12-2019 16:26

on ‎30-12-2019 16:26

@DanY  Report the scam text to 7726, block the number and any other numbers that arrive with a similar text. Here's how to block a number if you don't know how to do it:

https://www.androidauthority.com/how-to-block-a-phone-number-246484/

https://support.apple.com/en-us/HT201229

I DO NOT WORK FOR O2



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