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Rennia
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on ‎17-07-2023 02:02

on ‎17-07-2023 02:02

I topped my phone up with £10 and I didn’t get anything no calls no texts and no data 

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pgn
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‎17-07-2023 06:26 - edited ‎17-07-2023 06:26

‎17-07-2023 06:26 - edited ‎17-07-2023 06:26

If you used the O2 Web Top Up page as explained here - Guide How to Top Up (PAYG) - are you sure you entered the correct mobile number to top up? O2 lets you top up ANY valid O2 PAYG mobile number, non-refundably, from that page. You can also discuss what happened with 02 on 4445 around 08:10am today, if that helps. Good luck.

Links to O2 Social Media Team here
NoAccountAccess

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pgn
Level 76: Forum Legend
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‎17-07-2023 06:26 - edited ‎17-07-2023 06:26

‎17-07-2023 06:26 - edited ‎17-07-2023 06:26

If you used the O2 Web Top Up page as explained here - Guide How to Top Up (PAYG) - are you sure you entered the correct mobile number to top up? O2 lets you top up ANY valid O2 PAYG mobile number, non-refundably, from that page. You can also discuss what happened with 02 on 4445 around 08:10am today, if that helps. Good luck.

Links to O2 Social Media Team here
NoAccountAccess

O2CommunityAward


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