on 10-11-2022 10:30 - last edited on 10-11-2022 10:53 by Breanna
I've just noticed that my O2 bill re number [REMOVED] is showing three charges linked to - Tap2Bill - txt number 88222.
These charges are wrong - I haven't subscribed to any service or product offering. Following guidance on the O2 web site I have sent a STOP text. I would like O2 to ban this company as it's clear from my research that its not just me being scammed / defrauded but other O2 customers as well.
Please advise what action you are taking and refund my account.
I will be reporting this fraud to Ofcom.
Robert Clarke
Solved! Go to Solution.
on 10-11-2022 10:43
We are all customers here so can't answer your questions or access any accounts.
I can advise you to edit your post to remove your phone number as this is an open forum and you are leaving yourself open to another fraud.
Phishing, Smishing & Scams. Latest info & advice.
Report to Action Fraud
https://www.actionfraud.police.uk/reporting-fraud-and-cyber-crime
on 10-11-2022 10:43
We are all customers here so can't answer your questions or access any accounts.
I can advise you to edit your post to remove your phone number as this is an open forum and you are leaving yourself open to another fraud.
Phishing, Smishing & Scams. Latest info & advice.
Report to Action Fraud
https://www.actionfraud.police.uk/reporting-fraud-and-cyber-crime
on 10-11-2022 10:44
on 10-11-2022 10:44
Flagged OPs post
on 19-03-2024 11:28
I’ve just be been charged an extra £39.05 on to my bill fuming 😡
on 19-03-2024 11:32
on 19-03-2024 11:32
The advice given before still stands
You need to contact Tap2Bill. If you phone, call during working hours, or you can email customer.service@tap2bill.com. Give them the number that was charged and they should be able to tell you who was actually responsible.
When you know who was responsible, you need to contact them to insist on a FULL refund
@Payforit_Sucksadvice here https://community.o2.co.uk/t5/Pay-Monthly/Re-Tips-to-avoid-unexpected-charges-on-your-bill/m-p/13626...
on 19-03-2024 12:41
on 19-03-2024 12:41
@mmmmmmmmmmmmm You've posted in two very old threads. This one and Tap2bill - O2 Community
The PayForItSucks link no longer exists. See this link for advice: Phone-paid Services Consumer Group – Support and Consumer Advice (psconsumers.org.uk)
on 19-03-2024 19:07
on 19-03-2024 19:07