Solved: Re: SPEND CAP

RICK22 · ‎01-08-2020

HOW DO U SET SPEND CAP

MI5 · ‎01-08-2020

Help on spend caps here Guide: Spend caps on O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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O2Sophie · ‎01-08-2020

Hi, @RICK22,

You need to get in touch with o2 customer services on 202 via your mobile.

Bertilak · ‎01-08-2020

@O2Sophie wrote:
Hi, @RICK22,
You need to get in touch with o2 customer services on 202 via your mobile.

Just tried to call 202 regarding this as well as an unexpected charge on most recent bill but they're only dealing with emergencies at present apparently.

O2Sophie · ‎01-08-2020

If you select lost or stolen as the reason you want to speak to someone, you will get through to a human.

MI5 · ‎01-08-2020

Help on spend caps here Guide: Spend caps on O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

jonsie · ‎01-08-2020

Advice from an O2 Guru to get through:
If you call 202, when it comes to the reason you are calling stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

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