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SMS messages from O2UK

bobblue
Level 2: Apprentice
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Hi,

 

I’ve received a few SMS messages from O2UK recently which at first glance appear genuine, however include links to a domain that I don’t recognise - https://myo2uk.co


I reported the first one to 7726 thinking it was bogus, but after receiving a 2nd one I’m now thinking they may in fact be genuine.

 

Could anyone please confirm whether the messages are bona fide and if this is indeed a genuine O2 domain?

 

7B296B70-1B0E-4830-B4B3-D4A394509FDA.jpeg

4C3B9A9E-F52E-4233-8E1D-AB4564C6151B.jpeg

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MI5
Level 94: Supreme
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@bobblue 

Definitely dodgy.

Block the number and do not follow any links.
Forward the scam text or number to 7726 - It's free.
Other ways to report here including Action Fraud website
https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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Enlli
Level 69: Guiding Light
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The link in your post leads to this

Screenshot_20220729-103921_Chrome.jpg

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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MI5
Level 94: Supreme
  • 151862 Posts
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@bobblue 

Definitely dodgy.

Block the number and do not follow any links.
Forward the scam text or number to 7726 - It's free.
Other ways to report here including Action Fraud website
https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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pgn
Level 77: Grand Master
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Another giveaway is the reference in the SMS to O2 Guru chat - the Guru scheme was phased out earlier this year, with O2 replacing it with Tech Support generally across all staff in a store, instead of a select few of the team at each store. Most references to Guru are now also gone from the main O2 site.

Crafty, these scammers, @bobblue.

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madasaf1sh
Level 78: King of Kings
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Looking a bit deeper (I am an IT geek) 


The domain was registered with wildwestdomains

 

And the domain was registered in 2021 and is probably one for o2's IP  and Cyber team to have a look at @RafaC @Breanna @Martin-O2  


The fact that all the A records point to bit.ly and that not working points to it been removed by them as breach of TOS

 

 

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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bobblue
Level 2: Apprentice
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Thanks all for the advice & consensus - glad I trusted my gut and asked before clicking anything. Unfortunately there is no number for me to block - the sender just appears as “O2UK” so the messages appear in the same conversation history as all the genuine txts I receive from O2.

 

Have now reported the 2nd message to 7726. Hopefully O2 will be able to block these messages in future.

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Martin-O2
Former Staff
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Thanks for flagging this one @madasaf1sh, we'll pass it over to the fraud team. @bobblue Appreciate you bringing this to our attention! 

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