Solved: Re: SIM network unlock NCK

TraceyT · ‎20-12-2022

Just joined O2 rom EE and phone is saying SIM network unlock NCK . Any suggestions

MI5 · ‎20-12-2022

Your phone is locked.

EE need to provide you with a master reset code.

https://ee.co.uk/help/help-new/getting-started-and-upgrading/unlock-your-phone/unlock-a-ee-device-to...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎20-12-2022

@TraceyT

Your phone is locked.

EE need to provide you with a master reset code.

https://ee.co.uk/help/help-new/getting-started-and-upgrading/unlock-your-phone/unlock-a-ee-device-to...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

TraceyT · ‎20-12-2022

Thanks for your help

MI5 · ‎20-12-2022

Welcome

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

O2

SIM network unlock NCK

broken phone

Cancel my O2

Not received my device

Phone upgrade

My contract **********