SIM card not arrived after a week

[araminta18]

Decided to switch to O2, started a monthly plan, O2 started sending me bills, the only problem is that SIM card has not arrived after a week. Tried to input the tracking number and check on the website, but looks like the tracking number is incorrect. Could anyone let me know what would be the best way to contact O2 to ask about this or what's the customer service email address? Thanks

[jonsie · Accepted solution]

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this