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Reverted to old My O2 App - cannot go back to new one

LukeC
Level 1: Joiner
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Registered:
Hello,

So I had the My O2 app which had aura and the new look, however, by mistake, I uninstalled it. So I went to the play store and installed anew, only to find the old version of the app on there which was lasted updated November last year.

How can I get the current version of the app back?

Phone: Huawei P30
Message 1 of 15
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Anonymous
Not applicable
My version on iOS 12 is 9.5.1 updated last night
Message 11 of 15
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MI5
Level 94: Supreme
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They're never fully aligned between Android and iOS but I suspect an Android update is imminent.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 12 of 15
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Marjo
Former Staff
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Hi @LukeC  and all, regarding the new My O2 version you were discussing above.

You may remember back in April we communicated in advance about a new My O2 update that some of you may now have. This was part of a very gradual roll-out. This update has been paused and we’ll be rolling it out again in the coming weeks and months, so keep your eyes peeled for it. We’ll give you a heads up when it’s due to re-start, though. slight_smile

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jonsie
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Message 14 of 15
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Anonymous
Not applicable
I keep receiving updates for bug fixes on myo2 in iOS 12
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