Solved: Retaining mobile tel no.

WillC · ‎24-01-2023

I am leaving EE and going on an O2 sim only contract. I am looking to retain my same mobile number. I have just put the new sim in the phone. How long do I have to wait before my old mobile number goes live on my phone ?

pgn · ‎24-01-2023

Guide: Migration & porting into O2 explains the process described by @Enlli ,@WillC.

Click for O2's Social Media Team on X --||-- or on Facebook Messenger

View solution in original post

Enlli · ‎24-01-2023

When did you give the PAC code from EE to O2?

Technically should take no longer than 2 working days but nothing happens on weekends

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

pgn · ‎24-01-2023

Guide: Migration & porting into O2 explains the process described by @Enlli ,@WillC.

Click for O2's Social Media Team on X --||-- or on Facebook Messenger

Akirasan · ‎28-11-2023

considering o2 are a communication company i have had a poor experience getting a sim account and clarity with keeping my old number its been a joke and stressful for the past 4 weeks.

Oxonian · ‎28-11-2023

@Akirasan

Posts frequently get missed when the are tagged onto the end of a very old thread. Could I suggest that you repost as a new thread if you have a question for us ?

Otherwise, Guide: Migration & porting into O2 might be of help to you.

O2

Retaining mobile tel no.

Potential Scam Text

o2 reward voucher

My O2 WiFi

Ending one device on account.

Current data usage itemised details