Solved: Retaining mobile tel no.

WillC · ‎24-01-2023

I am leaving EE and going on an O2 sim only contract. I am looking to retain my same mobile number. I have just put the new sim in the phone. How long do I have to wait before my old mobile number goes live on my phone ?

pgn · ‎24-01-2023

Guide: Migration & porting into O2 explains the process described by @Enlli ,@WillC.

Click for O2's Social Media Team on X --||-- or on Facebook Messenger

View solution in original post

Enlli · ‎24-01-2023

When did you give the PAC code from EE to O2?

Technically should take no longer than 2 working days but nothing happens on weekends

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

pgn · ‎24-01-2023

Guide: Migration & porting into O2 explains the process described by @Enlli ,@WillC.

Click for O2's Social Media Team on X --||-- or on Facebook Messenger

Akirasan · ‎28-11-2023

considering o2 are a communication company i have had a poor experience getting a sim account and clarity with keeping my old number its been a joke and stressful for the past 4 weeks.

Oxonian · ‎28-11-2023

@Akirasan

Posts frequently get missed when the are tagged onto the end of a very old thread. Could I suggest that you repost as a new thread if you have a question for us ?

Otherwise, Guide: Migration & porting into O2 might be of help to you.

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