Resign

Jgab · ‎02-12-2019

Hello,

I am now living in France, by the end of this month, my device plan will be fully paid and my contract ending.

As I am not leaving in the UK anymore, I would like to stop all contract and avoid any automatic "re-involvement" between O2 and myself.

What do I have to do ?

Thank you

MI5 · ‎04-04-2012

@Jgab

Just follow the help here Guide: Cancelling Your Contract

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

gmarkj · ‎26-03-2014

See help on the community guide below @Jgab
https://community.o2.co.uk/t5/How-to-Guides/Cancelling-your-contract-An-updated-guide/ba-p/1234852

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).

Link to our guide on how to contact them can be found here

Martin-O2 · ‎18-02-2016

Plenty of great advice from @MI5 and @gmarkj there @Jgab but if anything else comes up let us know and we'll do our best to answer your questions.

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→ Have a query about your account? See if the My O2 how-to guide will help

If you'd like to take part, why not register?
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