Reset password without phone code

ED36 · ‎29-08-2024

Resetting password for myO2 not working as wants to send an sms to the iPad and iPad oit of data and can’t receive a standard sms …. How do you resolve?

MI5 · ‎29-08-2024

@ED36

Put the ipad sim in a phone or contact O2 to add an alternative number to your account.

Guide: How to find help & contact O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎29-08-2024

You need to put the sim card in a phone to receive the text

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this
or give them a call on 202 or 0344 809 0202

Guide: How to find help & contact O2

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

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