Solved: Replacing my sim with no number

Raffl96 · ‎23-07-2024

Hi there. I got a iphone replacement yesterday and I want to put my eSIM on the new iPhone so I’ve logged into my o2 but in order to do so you guys need to send text codes to my number but I don’t have a sim on this phone so I have no service. Is there a way for me to download my eSIM without phone service? Thanks so much

MI5 · ‎23-07-2024

@Raffl96

Quickest way is to go in store with photo ID.

Guide: How to find help & contact O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎23-07-2024

@Raffl96

Quickest way is to go in store with photo ID.

Guide: How to find help & contact O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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