Removing an imei bar

[Ninop123]

I had an imei bar out on my phone yesterday as I thought  it was lost or stolen. The phone has been found and we did call to remove the imei bar. It was suppose to be removed yesterday just before 3pm but the bar is still in place and we can’t use the phone 

[Enlli]

Sorry, there is no O2 Staff here as this is a community of customers 

Can only suggest you keep on at O2

You can

Message O2 on 

 (Facebook) (https://o2uk.co/O2CFB)  

X (Twitter) (https://o2uk.co/O2CTW) or 

Instagram (https://o2uk.co/O2CIG) ,,

They should be able to help you.

[pgn]

Also you will find more than one bar is applied to your handset and account when you report a handset lost - as O2 are awful at returning a rediscovered handset to service, the list of bars in the guide below may help to prompt the agent when you finally get through to O2 CS: Guide: O2 BARs - good luck, @Ninop123.