on 08-05-2020 12:20
on 08-05-2020 12:26
on 08-05-2020 12:29
on 08-05-2020 12:29
on 08-05-2020 12:34
on 08-05-2020 13:01
on 08-05-2020 13:01
on 08-05-2020 13:02
on 08-05-2020 13:02
We can't help on here as we are all customers like you. We have no access to your account. It sounds as if you have taken out a new contract instead of upgrading.
Either way, you need to contact O2. Use any of the numbers in this guide and press any option.
Guide: Coronavirus Community Help and Support
Veritas Numquam Perit
on 24-06-2020 17:14
on 24-06-2020 17:14
Hey @Suresh1 was this sorted or are you still having trouble with this?
→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help
If you'd like to take part, why not register?