Refund

[BB9]

You recently sent me a message about a refund. I have switched contracts and cancelled my DD. I cannot log in using my previous account details. Are you able to send a cheque? 

[jonsie · Accepted solution]

This looks like something you’d need to call O2’s customer service team about – give them a call on 202 or 0344 809 0202

Use the specific Payment management number 0800 902 0217

The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm

Guide: How to find help & contact O2 

[Enlli]

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