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Refund

BillRefund
Level 1: Joiner
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Hi I have left 02 but have now received my final bill which I am trying to claim a refund but signing into 02 app will not allow me to go to my bill and vlaim one also can not find any where to speak to someone about this just being sent round and round not happy some of the reason I have left very poor customer service 

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madasaf1sh
Level 78: King of Kings
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@BillRefund 


Your only option is to call the Payment management team on 0800 902 0217 and they should be able to help and process as refund if one is due

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iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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MI5
Level 94: Supreme
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@BillRefund 

Anything owed to you will be refunded automatically via direct debit so leave it in place until received.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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