Refund please

[Stuart15]

Every single time I have tried to buy 500MM bolt on data for £6.50, and have selected it via the app and hit Add Bolt On, the app incorrectly gives me 100MB for £3.50. What is going on? Please refund me for these immediately based on the £6.50 value for money intended purchase. Please do this for all historic £3.50 purchases. These are not what I selected or intended, there is a glitch with the app. Many thanks

[pgn]

Nobody here can access your account, @Stuart15 - Guide: How to find help & contact O2 has all the ways to get in touch with O2. I'd recommend the Social Media Team, via X/Twitter or Facebook Messenger. Good luck!