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Refund for unused data

Cay13
Level 1: Joiner
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Hello, I haven't used my data from May 2022 until June 2023. Can I get a refund for this?

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Enlli
Level 67: Unsung hero
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Simple answer is no. 

Strikes me you are on the wrong sort of tariff. Perhaps you need a payg offering that only charges by usage

 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

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Enlli
Level 67: Unsung hero
  • 7977 Posts
  • 56 Topics
  • 1653 Solutions
Registered:

Simple answer is no. 

Strikes me you are on the wrong sort of tariff. Perhaps you need a payg offering that only charges by usage

 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
Message 2 of 2
484 Views