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Recycling my old phone

JamesGreene
Level 1: Joiner
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I purchased my S20 plus and qualify for the £100 recycling offer but I am unable to recycle my old phone because you have closed the recycling centers. I am worried that I won't receive my money back and this was a large part of my decision to pre order my phone. Can somebody please help me before the qualifying period expires.
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Cleoriff
Level 94: Supreme
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Hi @JamesGreene 

You need to contact O2. All numbers are in this guide.

Guide: Coronavirus Community Help and Support 

The number ending 4005 does have a high success rate in getting through.

Or you could choose to recycle elsewhere.

CEX or Mazuma Mobile are good places to try. Or sell on Ebay or Amazon.

Veritas Numquam Perit

Girl in a jacket

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Cleoriff
Level 94: Supreme
  • 122366 Posts
  • 824 Topics
  • 7457 Solutions
Registered:

Hi @JamesGreene 

You need to contact O2. All numbers are in this guide.

Guide: Coronavirus Community Help and Support 

The number ending 4005 does have a high success rate in getting through.

Or you could choose to recycle elsewhere.

CEX or Mazuma Mobile are good places to try. Or sell on Ebay or Amazon.

Veritas Numquam Perit

Girl in a jacket
Message 2 of 2
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