This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Received a bill for O2 airtime even though I have finished contract and reverted to Sim only.

BB1
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎03-04-2020 13:12

on ‎03-04-2020 13:12

I cannot reach by any means O2 to sort out and aware I only have a few days left. How do I cancel the airtime?
Message 1 of 2
167 Views
0 Kudos
1 REPLY 1

gmarkj
Level 66: Unequalled
  • 12056 Posts
  • 94 Topics
  • 1124 Solutions
Registered:

on ‎03-04-2020 13:19

on ‎03-04-2020 13:19

Sim only is airtime so not sure what the problem is?
Unless you mean you have two bills?
If the second then you need to keep trying to call them.
Some advice on how on the link below:
https://community.o2.co.uk/t5/Other-Products-and-Services/Coronavirus-Covid-19-Community-Help-and-Su...

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

Message 2 of 2
162 Views
0 Kudos
Top