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Re: Cancel or Remove a Tarriff

Peterhowes
Level 1: Joiner
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on ‎09-04-2021 12:41

on ‎09-04-2021 12:41

I have had my phone stolen and I have not got insurance and want to cancel my tariff as I don’t want to be paying tariff and device plan that I am paying for monthly how do I do this
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Cleoriff
Level 94: Supreme
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on ‎09-04-2021 12:53

on ‎09-04-2021 12:53

@Peterhowes 

You need to report it lost or stolen. Guide: Lost or Stolen O2 Device? - How to Report it 

Do this asap as this will avoid you being charged for misuse.

Veritas Numquam Perit

Girl in a jacket
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jonsie
Level 94: Supreme
In response to Cleoriff
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on ‎09-04-2021 12:55

on ‎09-04-2021 12:55

How to cancel

Guide: Cancelling Your Contract 

Official Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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