on 03-09-2019 17:13
03-09-2019 18:48 - edited 03-09-2019 18:49
03-09-2019 18:48 - edited 03-09-2019 18:49
Hi @Zlebek
Reboot your phone by turning it on and off. Big Bundles take you money for allowances. If data still isnt working you need to contact customer services as we have no access to your account Guide: How to find help & contact O2
Veritas Numquam Perit
on 03-09-2019 19:51
on 03-09-2019 19:51
Make sure you have mobile data turned on in the phone settings, then text the word ACTIVE to 2020.
Save the settings that get sent back and reboot your phone.
on 05-09-2019 19:26
on 05-09-2019 20:07
on 05-09-2019 20:07
Originally you said data wasn't working?
You'll need to call 4445 to get customer service to check your account setup now.