Solved: Proof of Purchase

MS1909 · ‎28-07-2022

Hello,

I have read the previous threads here about obtaining the proof of purchase for a device purchased, however to no avail. There is no option to download any information on 'My Recent Orders', it just shows a few details about it. How would I be able to obtain this as it's for an insurance claim on a device owned.

Thanks.

MI5 · ‎28-07-2022

@MS1909

Contact O2 for a standard insurance letter.

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎28-07-2022

@MS1909

Contact O2 for a standard insurance letter.

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

O2

Proof of Purchase

Ending one device on account.

Current data usage itemised details

In Cyprus at the moment

Discontinuing a service

Order