on 18-10-2021 14:18
Hi
can you please let me know status of my account as i don't see any product there. I have already applied for devise iphone 13pro max and my bank account is being charged with upfront/instalment amount. I don't see any details of this.
Also, want to know if i can get the devise earlier if I choose different colour like grey or silver.
Thank you
Rezaul Alam
Solved! Go to Solution.
on 18-10-2021 16:10
You won't see anything until your device is dispatched and at which point O2 will email you with tracking details.
There's no point changing the colour as all are in short supply due to manufacturing constraints.
There are very limited stocks worldwide.
Just need to hang on and be patient unfortunately.
on 18-10-2021 14:24
on 18-10-2021 14:24
Hello @Reza
Welcome to the o2 Community forum
We are a customer Community we do not have access to any customer accounts.
We can advise.
You will need to contact O2 customer services for this information guides to contact:-
Guide: Coronavirus Community Help and Support
Guide: How to find help & contact O2
Good luck
on 18-10-2021 16:10
You won't see anything until your device is dispatched and at which point O2 will email you with tracking details.
There's no point changing the colour as all are in short supply due to manufacturing constraints.
There are very limited stocks worldwide.
Just need to hang on and be patient unfortunately.
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