Solved: Printing old bills

JKnottEnd · ‎01-12-2021

The drop down box for printing old bills has disappeared. Can any one help. Tried the virtual assistant

and asked 10 different ways but still could not understand me!!

gmarkj · ‎01-12-2021

The system is broken @JKnottEnd :

https://community.o2.co.uk/t5/My-O2/Previous-bills/m-p/1510349#M14716

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).

Link to our guide on how to contact them can be found here

View solution in original post

MI5 · ‎01-12-2021

@JKnottEnd

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this

Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

gmarkj · ‎01-12-2021

The system is broken @JKnottEnd :

https://community.o2.co.uk/t5/My-O2/Previous-bills/m-p/1510349#M14716

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).

Link to our guide on how to contact them can be found here

CollieDugs · ‎01-12-2021

Knott just me then, phew

O2

Printing old bills

Nighthawk M6 SIM/account issue

present bill view call history

Missing order

How to escalate an issue relating to fraud?

Want to cancel but I don't have access to the phon...