Previous complaint

[Ajacks]

Hi I have had several conversations complaining not being able to access services whilst abroad they were going to refund me some compensation but I haven’t received any please advise thanks 

[Enlli]

We can't advise anything on this customer to customer Community.

You will need to keep talking to O2

Try the social media links in this guide

Guide: How to find help & contact O2 

[Cleoriff]

@Ajacks 

Just to add to the advice from @Enlli 

Keep checking your bank. O2 rarely (if ever) let customers know about refunds made.

I speak from personal experience on this issue. 🙄