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Previous Bills

Desparate
Level 1: Joiner
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Unbelievable. I have been searching for that last day trying to obtain my mobile phone bills beyond the last 6 months. The help at the bottom of the page has been 'wait a moment' all that time. I have found on google how to do it but the o2 website has changed. I have found another number and the lady in South Africa told me it would take 14 days to obtain the data. I can get the last 6 months, but i am a new business setting up and my accounts need to be completed since April 2017. I have not received a paper copy for as long as i can remember and this was not something i elected to go without.

Any help would be greatly apprecitated

 

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Cleoriff
Level 94: Supreme
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Hi @Desparate

You can do this via MY O2. Follow the info in this guide. The very last page will show you the last 2 years

https://community.o2.co.uk/t5/How-to-Guides/How-do-I-get-to-the-Download-Bill-page/ba-p/1014096

Veritas Numquam Perit

Girl in a jacket

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Cleoriff
Level 94: Supreme
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Hi @Desparate

You can do this via MY O2. Follow the info in this guide. The very last page will show you the last 2 years

https://community.o2.co.uk/t5/How-to-Guides/How-do-I-get-to-the-Download-Bill-page/ba-p/1014096

Veritas Numquam Perit

Girl in a jacket
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MI5
Level 94: Supreme
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@Desparate how to download last 2 years bills here https://community.o2.co.uk/t5/How-to-Guides/How-do-I-get-to-the-Download-Bill-page/ba-p/1014096

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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EmilieT
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Hi @Desparate, and welcome to the forum Wave Did you get a chance to give the suggestions above a go yet? 

Access for You: Registration - Find out how to register for our Access for You service.
Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
Welcome to O2! - New to O2? Find out all you need to know to get started!


If you'd like to take part, why not register? slight_smile
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