on 14-11-2020 13:11
Solved! Go to Solution.
on 14-11-2020 13:14
Help here Guide: Have you fallen for or been conned into a premium rate scam? What to do next
and here www.payforitsucks.co.uk
Tips here Guide: Tips to avoid unexpected charges on your bill
on 14-11-2020 13:14
Help here Guide: Have you fallen for or been conned into a premium rate scam? What to do next
and here www.payforitsucks.co.uk
Tips here Guide: Tips to avoid unexpected charges on your bill
on 14-11-2020 13:15
on 14-11-2020 13:15
If you need to call customer service.
Numbers here Guide: Coronavirus Community Help and Support
Or advice from an O2 Guru regarding a way to get through:
If you call 202, when it comes to the reason you are calling stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say "Upgrade", "Lost/Stolen" or "Fraud" if you have to, to get put through to someone.
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