Pre-Orders with O2

[Jme]

Good morning all,

I placed a pre-order with O2 on the 15th Feb for the Galaxy tab S8 Ultra, the order was confirmed but I've heard nothing since. I understand the tablet isn't released until the 25th, but would the order still be processed beforehand? When checking tracking this morning it still says order confirmed, but no update to say processed.

Just wondering how it works as it's my first time making a pre-order.

Thanks for your help.

Regards,
Jamie

[pgn · Accepted solution]

For a phone company, communication has never been O2's strong point, @Jme.

If you want an update, why not reach out to O2 on FB or Twitter, contact details just below this post?

Good luck!

[Sweetjebus]

• I'm in the same boat, but my pre order was for in store collection and I placed it back on the 9th of Feb. My order screen says it's "being processed" but has been that way since day one. As the next step in the list is "waiting for launch day" I'm super worried that it won't be available on launch day. I've messaged them on twitter with no response. I'm passing by the store I'm collecting from tomorrow so I'll pop in and see if they know anything extra