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Poor signal

R_G1
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on ‎26-06-2023 08:23 - last edited on ‎26-06-2023 08:47 by Moderator

on ‎26-06-2023 08:23 - last edited on ‎26-06-2023 08:47 by Moderator

Signal use to be really good but last few months rarely get a decent signal in Stafford. Can't even make a call from home ([Removed]) without cutting out.

 

Can you help please?

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MI5
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on ‎26-06-2023 08:47

on ‎26-06-2023 08:47

@R_G1 

Check guide here Guide: How can I sort out my network issues? 

Could be a mast issue O2 Service Status

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Aimee22
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on ‎28-06-2023 00:33

on ‎28-06-2023 00:33

I’m in Kidsgrove and my signal is awful, yet my partner will be sat next to me and his signal is fine despite us both being on o2🙄

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pgn
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on ‎28-06-2023 03:27

on ‎28-06-2023 03:27

If you swap Sims, his in your phone, yours in his, does his phone get a poor signal? Guide: How can I sort out my network issues? may help, @Aimee22.

Links to O2 Social Media Team here
NoAccountAccess

O2CommunityAward


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Bambino
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on ‎28-06-2023 05:12

on ‎28-06-2023 05:12

@R_G1 and @Aimee22 Wifi calling at home is also an option to try: Wifi and 4G Calling explained | O2

I DO NOT WORK FOR O2



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