Solved: Picture message charge to unknown recipient

HipHooray · ‎23-09-2023

Hi,

Checking my recent bill, I found a picture message charge to a number not showing in my contacts; scrolling back though my texts, no text was sent at the time and date specified. (Apple iphone). Has anyone else experienced this? Perhaps it's a glitch with the phone...

MI5 · ‎23-09-2023

@HipHooray

Google the number for clues and turn off mms in message settings to prevent further issues.

Guide: Accidental MMS Sending and How to Avoid it

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎23-09-2023

@HipHooray

Google the number for clues and turn off mms in message settings to prevent further issues.

Guide: Accidental MMS Sending and How to Avoid it

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

O2

Picture message charge to unknown recipient

Photos

Potential Scam Text

o2 reward voucher

My O2 WiFi

Ending one device on account.

Current data usage itemised details