Phone upgrades

hayley6 · ‎09-07-2020

I have 2 device plans under my name and I can't figure out how to upgrade the other phone, it only gives me the option to upgrade my phone, any help would be appreciated

jonsie · ‎09-07-2020

Your best option is to call upgrades @hayley6

Any number

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Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

O2Sophie · ‎09-07-2020

Hi, @hayley6,

This is only possible if the accounts are linked, unfortunately. If you give customer services a call on 202 via your mobile, they should be able to advise you. Hope you get this sorted.

MI5 · ‎09-07-2020

@hayley6

When you login to your http://www.o2.co.uk/myo2 you can select between your phones if on the same account.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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