Phone reception

[Kaylester]

I am unable to make or receive phone calls. Have been using O2 for a number of year without problems.  This is my main line why has it stopped working as norm

[MI5 · Accepted solution]

@Kaylester 

Check the guide here Guide: Is the network down for me or everyone? 

[Cleoriff]

Hi @Kaylester 

Have you checked your network status? https://status.o2.co.uk/ 

C|heck this out as well Guide: How can I sort out my network issues? 

If everything is ok there, then maybe you need a new sim. Far quicker to pop into an O2 store and they can swap everything over for you.