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Phone data

Pennywren
Level 3: Thinker
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Hi,
Wonder if anyone can help. Last month i signed up for a new 12month data contract for 18GB data. Niwni know what with Christmas and ordering online i have spent some time online but when i look on My 02 app it lists just my unlimited phone time and unlimited text messages but with no mention of any data. Please help!
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MI5
Level 94: Supreme
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@Pennywren 

I've had this happen after a tariff change and it usually resets itself when the next bill is generated.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 150566 Posts
  • 645 Topics
  • 28681 Solutions
Registered:

@Pennywren 

I've had this happen after a tariff change and it usually resets itself when the next bill is generated.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 4
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Pennywren
Level 3: Thinker
  • 199 Posts
  • 8 Topics
  • 0 Solutions
Registered:

Thank you MI5. Much appreciated 😊

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MI5
Level 94: Supreme
  • 150566 Posts
  • 645 Topics
  • 28681 Solutions
Registered:
You're welcome
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 4 of 4
1,188 Views