Solved: Phone data

Pennywren · ‎11-01-2021

Hi,
Wonder if anyone can help. Last month i signed up for a new 12month data contract for 18GB data. Niwni know what with Christmas and ordering online i have spent some time online but when i look on My 02 app it lists just my unlimited phone time and unlimited text messages but with no mention of any data. Please help!

MI5 · ‎11-01-2021

@Pennywren

I've had this happen after a tariff change and it usually resets itself when the next bill is generated.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎11-01-2021

@Pennywren

I've had this happen after a tariff change and it usually resets itself when the next bill is generated.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Pennywren · ‎11-01-2021

Thank you MI5. Much appreciated 😊

MI5 · ‎11-01-2021

You're welcome

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

O2

Phone data

Nighthawk M6 SIM/account issue

present bill view call history

Missing order

How to escalate an issue relating to fraud?

Want to cancel but I don't have access to the phon...