Phone calls recorded?

[LW687]

Hello,

Since the ‘snoopers charter’ came into play, does o2 now record phone calls?

There’s potential that I could need a call recording of a call I made a few weeks ago.

[Cleoriff · Accepted solution]

@LW687 

No it doesn't. Unless you are calling O2 or any other business and you are informed that the 'calls may be recorded for training purposes'.

They do have a record of calls made, although this wouldn't include any conversations.

[LW687]

@Cleoriff

Thank you.

I suppose they could record your personal calls if they needed to though?

[MI5]

Unless you're on the UK's Most Wanted list I'm sure they couldn't care less about our calls.