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1 ACCEPTED SOLUTION
Accepted Solutions
- 128359 Posts
- 835 Topics
- 7591 Solutions
Hi @Martyn4
Not sure what help you need with your address. You can change it in My O2 but if it's in relation to an order you've placed you need to contact O2
All numbers are in this guide
Guide: Coronavirus Community Help and Support
Advice from an O2 Guru regarding a way to get through:
When you call, you will be asked for the reason you are calling,
Stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to an advisor.
Press Upgrade, Lost/Stolen or Fraud if you have to.
8am is the best time to call
- 128359 Posts
- 835 Topics
- 7591 Solutions
Hi @Martyn4
Not sure what help you need with your address. You can change it in My O2 but if it's in relation to an order you've placed you need to contact O2
All numbers are in this guide
Guide: Coronavirus Community Help and Support
Advice from an O2 Guru regarding a way to get through:
When you call, you will be asked for the reason you are calling,
Stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to an advisor.
Press Upgrade, Lost/Stolen or Fraud if you have to.
8am is the best time to call
