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Personal account showing as a company

Ncls
Level 1: Joiner
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on ‎23-03-2023 13:51

on ‎23-03-2023 13:51

Hi,

 


Can anyone please tell me why this is. On the 02 website on my account page, it shows ‘account portfolio’ then ‘company’ with my full name below that and below there it has ‘accounts’ - my name and the account number. At the top right, next to My02 it has Mybusiness which is in green. 

Many thanks 

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Bambino
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on ‎23-03-2023 14:01

on ‎23-03-2023 14:01

I'll ask an O2 accounts advisor to look into this for you. @O2Ryan can you please assist @Ncls?

I DO NOT WORK FOR O2



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Ncls
Level 1: Joiner
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on ‎23-03-2023 14:04

on ‎23-03-2023 14:04

Thank you very much.

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Breanna
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on ‎24-03-2023 13:00

on ‎24-03-2023 13:00

Looks like @O2Ryan couldn't pick up. @O2MichaelE can you take a look at this for @Ncls please?

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O2MichaelE
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on ‎24-03-2023 13:30

on ‎24-03-2023 13:30

Thanks @Breanna 

@Ncls I'll DM you for more info so I can look into this for you slight_smile

My working hours are Tuesday - Saturday, 10:00 - 17:00
If you message me outside of these times I will respond once I am available
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