Payments

[SK10]

I am in Australia and have been since Dec23rd and not due to return till Mar 1st. Can you please advise why payments from my bank have been made from my account to o2 

[Cleoriff · Accepted solution]

@SK10 

We're just customers like you but it sounds as if you need someone to access your account which can't be done from here.

Give O2 a call. Guide: How to find help & contact O2 

Or you can message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG), hopefully they should be able to help.

[jonsie]

This looks like something you’d need to call O2’s customer service team about – give them a call on 202  or 0344 809 0202

Use the specific Payment management number  0800 902 0217

The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm

[Bambino]

@SK10 Do you have a monthly contract with O2? If so, you have to pay that every month whether you're in the country or not.