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Payment

Giuseppe_83
Level 1: Joiner
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on ‎31-10-2024 10:23 - last edited on ‎01-11-2024 07:03 by Moderator

on ‎31-10-2024 10:23 - last edited on ‎01-11-2024 07:03 by Moderator

Good Morning, 

I am [Removed] and I have some problem with payment. How is possible that my account has been closed you still took the amount from two phone number: [Removed] and [Removed]. By the way if this is the last bill that I have to pay i am in trouble to pay for number [Removed] because i need to update the app but i live in Italy and i cannot use the app as it asks me the update it but it’s not working. May you clearly please. Kind regards - [Removed]

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MI5
Level 94: Supreme
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on ‎01-11-2024 17:11

on ‎01-11-2024 17:11

@Giuseppe_83 

You can get in touch with Payment Management team on +44 800 902 0217

Payment Management opening hours:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm

Sunday – 9am to 6pm

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Guide: Cancelling Your Contract 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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