Payment

[Gabi28]

Hello! I am writing to you because on December 2 I paid for the subscription for the phone the next day on December 3, after you took the same amount that I paid on December 3, I would like you to return it to my account Thank you for your understanding, please give an answer I'm waiting

[madasaf1sh · Accepted solution]

@Gabi28 

This isn't customer services, and if you pay by Direct Debit normally, but paid by Card 7 days prior then the direct debit will still be taken. 

To get a refund you will need to speak to customer services If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they may be able to help you with this