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Payment email

StuartD1801
Level 1: Joiner
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I received a email about a payment that didn't go through on my o2 account. I wasn't even expecting this payment however as the payment I had made the previous month I was told was my last, due to my contract being payed. I'm not sure what this payment was for that I missed and when I went to sign into my o2 account it won't let me in. All I get is that o2 can't find my account. I'm not sure what else to try 

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Cleoriff
Level 94: Supreme
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@StuartD1801 

You need to speak to the Payment Management Team on 0800 902 0217.

The opening times are:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm

Sunday – 9am to 6pm

https://www.o2.co.uk/help/account-and-billing/payment-support

Best chance of getting through is calling at 8 am

Veritas Numquam Perit

Girl in a jacket

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Cleoriff
Level 94: Supreme
  • 111835 Posts
  • 800 Topics
  • 6576 Solutions
Registered:

@StuartD1801 

You need to speak to the Payment Management Team on 0800 902 0217.

The opening times are:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm

Sunday – 9am to 6pm

https://www.o2.co.uk/help/account-and-billing/payment-support

Best chance of getting through is calling at 8 am

Veritas Numquam Perit

Girl in a jacket
Message 2 of 2
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