Paying my bill

[Mk821]

I’ve left o2 and need to pay my bill, but it won’t let me sign into my account. Phone number ***********

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[pgn · Accepted solution]

@Mk821 - You need to speak to the Payment Management Team on 0800 902 0217.

The opening times are:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm

Sunday – 9am to 6pm

https://www.o2.co.uk/help/account-and-billing/payment-support

Best chance of getting through is calling at 8 am.

You can also talk to O2 via Social Media using the ways in the link below, but they will likely defer to the Payments Team.

If you had a direct debit registered, payment will be taken that way, as well as any overpayment returned to you. Hopefully you had that in place and did not instruct your bank to cancel it... Good luck!

*Flagged to remove your phone number.

[Enlli]

Best contact Payment Management 

You can get in touch with Payment Management team on 0800 902 0217 

Payment Management opening hours:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm

Sunday – 9am to 6pm

* FLAGGED 

[Oxonian]

@Mk821 

This might help :-

Guide: How to Pay Your Bill (Airtime & Device Plans) 

Bank transfer might be a possibility.