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Posts: 81,105
Topics: 575
Solutions: 3,922
Registered: ‎04-01-2009

Re: Pay As You Go

Good to know @MI5 and thanks for confirming. As for iOS. the fact they have got the update with the option to pay, means to me that you can top up iphones and so edit the guide.

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Posts: 92,628
Topics: 751
Registered: ‎14-01-2013

Re: Pay As You Go


@jonsie wrote:

Good to know @MI5 and thanks for confirming. As for iOS. the fact they have got the update with the option to pay, means to me that you can top up iphones and so edit the guide.


Yes, I have been discussing this today with @Martin-O2 and the guide will be edited.

However, before that @jonsie, I need to know whether it's ALL iPhones, not just those with the latest iOS.

The update is to the My O2 app...so in theory should work with all iPhones. Martin is clarifying this with O2.

 

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Posts: 81,105
Topics: 575
Solutions: 3,922
Registered: ‎04-01-2009

Re: Pay As You Go

Ah ok. Yes it's to the My O2 app and not specific to iOS 12. I think the only reason that someone noticed at the top of this thread (forget who) was because when the os was updated, so were all apps. It's not an urgent edit but hopefully Martin can confirm quickly what we already know.

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Level 4: Observant
Posts: 196
Registered: ‎18-12-2018

Re: Pay As You Go

I looked ok the my O2 app and on there it looks like you can only top up by credit or debit card not by voucher.

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Posts: 92,628
Topics: 751
Registered: ‎14-01-2013

Re: Pay As You Go

@Luke30 

Topping up via voucher was never an option in My O2.

You call the top up line on 4444 and follow the instructions for using a voucher.

https://community.o2.co.uk/t5/How-to-Guides/How-to-Top-Up-PAYG/ba-p/1156408

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Level 1: Joiner
Posts: 5
Registered: ‎11-04-2020

Re: Pay As You Go

the my o2 app does not give you  Remaining allowances icon or bar how many allowances you got left it only telling you how much you got left as writting & number that it please make it more friendly show icon & bar like pay monthly customers saw on my o2 app