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Pay As You Go

Anonymous
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The latest iOS myo2 update has a new feature for pay as you go customers. You can now top up via the app, no need to call

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Anonymous
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@Anonymous wrote:

The latest iOS myo2 update has a new feature for pay as you go customers. You can now top up via the app, no need to call


That’s good to know!

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jonsie
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I mentioned it in a post a few days ago. Maybe a need to update the ways to pay @Cleoriff

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Cleoriff
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Hi @Anonymous 

1) Is this just for iPhones or have Android and Windows also got this facility? (I do know iOS is for iPhones but asking generally about other devices

2) Also could you top up when abroad?

 

We currently have this in the CONTRACT section

 

*Via My O2 App (from Nov 2015)

New update now allows you to pay your device or airtime plan via the app.

http://community.o2.co.uk/t5/Apps/My-O2-updated-7-2-0/td-p/930081

 

If anyone wants to clarify, I will certainly change the guidelines. 

 

Edited to add, I asked @Martin-O2 few weeks ago about splitting the guidelines into 2 separate guides. One for PAYG and the other for Contract, as I feel it's too long currently

https://community.o2.co.uk/t5/How-to-Guides/How-can-I-pay-my-bill-or-Ways-to-pay-guidelines/ba-p/1014090

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jonsie
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Cleoriff
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@jonsie wrote:

This is for all phones, in the UK or abroad. 


See my edit @jonsie

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Cleoriff
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I am querying this (and asking for guidance) as I don't have a PAYG phone, neither do I travel abroad now.

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jonsie
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Cleoriff
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An explanation of 'how' would be better (if it's for ALL PAYG customers, not just those with iPhones)?

Currently, I can add exactly what @Anonymous has said above for iPhones...  but not what we need to do if you have a phone running Android or Windows.

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jonsie
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I posted a screenshot of the android update. I'll away and look for it.. . 

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