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Paid bill

Daniel98
Level 1: Joiner
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Hi, on my o2 it says I’ve paid my bill for this month but I didn’t pay did they take out the money
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Cleoriff
Level 94: Supreme
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Hi @Daniel98 As we have no access to your account we can't say for sure.

If you pay via Direct debit then it will have been taken from your bank

You need to contact customer services https://www.o2.co.uk/contactus

Veritas Numquam Perit

Girl in a jacket

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Cleoriff
Level 94: Supreme
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Hi @Daniel98 As we have no access to your account we can't say for sure.

If you pay via Direct debit then it will have been taken from your bank

You need to contact customer services https://www.o2.co.uk/contactus

Veritas Numquam Perit

Girl in a jacket
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MI5
Level 94: Supreme
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Check your online banking?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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jonsie
Level 94: Supreme
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Did you give O2 your bank details? If so they will have set up a direct debit which is the best way to pay your bills.

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EmilieT
Former Staff
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Hi @Daniel98, and welcome to the forum Wave Have you found out more about your bill since you last posted? Were the pointers from @Cleoriff@MI5 and @jonsie above helpful? 

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