Paid bill

[Callum8]

I’ve paid my bill I have proof of that on Friday but still hasn’t updated on my account and my phone is still cut off I don’t wanna pay again and get charged twice 

[madasaf1sh]

@Callum8 

You will need to speak to o2 Payment Management on 0800 902 0217 and they can advise.. 

[Cleoriff]

@Callum8 

You don't need to pay again. Your payment has not had time to show on your account.

If you really want to check again:

You need to contact Payment Management

You can reach the Payment Management team on 0800 902 0217 or 0800 032 5302

The opening times are:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm

Sunday – 9am to 6pm

https://www.o2.co.uk/help/account-and-billing/payment-support

Best time to call is around 8.00am

[Bambino]

@Callum8 If you want to avoid this happening again, set up a Direct Debit when you speak to Payment Management.