Welcome to the O2 Community

Has your question already been answered? See the community FAQ's
Reply
Level 1: Joiner
Posts: 3
Registered: ‎07-01-2021

PAC Code

Hi,

 

I have recieved my new mobile and want to add the PAC code from my last contract. I have tried to do it through the ap, but it is unavailable; tried on the phone but they told me to do it online, and I can't find a way to do it on my computer. 

Any assistance would be great, thank you. 

Highlighted
Posts: 117,566
Topics: 575
Solutions: 16,502
Registered: ‎04-04-2012

Re: PAC Code

@Amy16 

You can submit a form online here https://www.o2.co.uk/help/device-and-sim-support/how-to-keep-your-mobile-number

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)