on 31-03-2020 10:21
on 31-03-2020 10:24
@Saradeepika wrote:
I need help and need 2 speak with someone directly I need someone 2 call me been trying to call for almost 2 weeks and it says it can't connect the call. You've taken 83.00 and 54.00 leaving me short to pay Bill's requested to pay it at a later day and due to covid 19 I wouldn't be getting paid as I self isolated and hadn't gone to work leaving me short on Bill's.
Hi
Keep trying 202, the cutomer service team will help.
on 31-03-2020 10:24
on 31-03-2020 10:25
on 31-03-2020 10:25
on 31-03-2020 10:49
on 31-03-2020 10:49
Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).
Link to our guide on how to contact them can be found here
on 31-03-2020 10:50
on 31-03-2020 10:50
No one will call you back
You can reach the Payment Management team on 0800 902 0217.
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm
https://www.o2.co.uk/help/account-and-billing/payment-support