Order

[Elena90]

Hello O2,
I was just about to order a SIM card and in the last step I suddenly got an error message from the website ‘Uh-oh looks like something went wrong’.

Can you tell me if my order was completed successfully?
Many thanks in advance.
Best regards, Elena Edwards

[TallTrees]

Hello @Elena90 

Welcome to the O2 community 

We don't have access to accounts so you need to contact o2 customer services Here 

Guide: How to find help & contact O2 

[Cleoriff]

@Elena90 

Contact the sales team

Message them on Social Media if that works best for you -on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255

[Oxonian]

Is this @Elena90 a replacement SIM or a new SIM ? 

Always worth remembering that O2 PAYG SIMs can be procured in places such as Tesco. 

[MI5]

But not for free.

[Oxonian]

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@MI5 wrote:

But not for free.

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If you want one quickly and in your hand @MI5, paying Tesco's price for an O2 PAYG SIM is not a bad deal - are they still just £1.00 ?