Order tracking just showing "oops - something went wrong"

[SavageR]

Order a new phone via upgrade, I am trying to see where my order is but the tracking page just loads with a message of oops - something went wrong > There's been a slight problem. Don't worry, we've got our best technicians on the case, so make sure you come back soon.

It's been this way for over 12 hours now, what is happening with my order and this page\information being resented again 

[KSL30]

Same for me and no help when contacting O2 either

[SavageR]

Yeah i have tried the online chat, just goes around and around with at best a "everyone" is busy! 

[MI5]

Known issue currently. It is being looked at @SavageR @KSL30 

[SavageR]

Just had an email so say it's been dispatched but it's missing some information.. so for information for everyone seeing this and guessing.. The tracking number on the emailis a DPD tracking number, and for myself at least it's on route to the local DPD office and will be with me tomorrow and i will get an hour delivery slot by 11am tomorrow. 

[KSL30]

When I enter the DPD tracking number ....that doesn't work either . On the app or on the website.

[SavageR]

worked for me, UK based. 

[danham]

Same for me since yesterday, I ordered iphone 15 and trying to find out when ill get it and have no idea, nor had a dispatch email as of yet and I originally thought it will come tmr as I pre ordered. Who knows

[madasaf1sh]

@danham 

The dispatch email, can come any time until later tonight...  

[danham]

Yep just got it abt 10 mins ago so im happy lol